Privacy Policy

Last updated: 12 January 2026

Lavender Ledger is committed to protecting your privacy and handling your personal data in a transparent and secure way. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or get in touch with us.

Who We Are

Lavender Ledger provides bookkeeping services to small businesses in the UK, specialising in pubs and hospitality.

If you have any questions about this policy or how your data is handled, you can contact us at:
Email: hello@lavenderledger.co.uk

What Personal Data We Collect

We may collect and process the following information:

• Your name

• Your email address

• Your phone number (if provided)

• Any information you include in a contact form, email, or enquiry

• Basic technical data such as IP address, browser type, and website usage (via analytics tools)

  We only collect personal data that is necessary to respond to enquiries or provide our services.

How We Use Your Information

Your personal data is used to:

• Respond to enquiries or requests for information

• Arrange and manage calls or meetings

• Provide bookkeeping services

• Improve the performance and usability of our website

• Meet legal or regulatory obligations

We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent – when you contact us via the website or email

• Contract – where processing is necessary to provide services

• Legal obligation – where required by law

• Legitimate interests – to run and improve our business responsibly

Lavender Ledger is the data controller responsible for your personal data.

Lavender Ledger is registered with the Information Commissioner’s Office (ICO) under registration number ZC010413

How Your Data Is Stored

Your data is stored securely and only accessed where necessary. We take reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure.

Personal data is only kept for as long as necessary to fulfil its purpose or meet legal requirements.

Sharing Your Data

We do not sell, rent, or trade your personal data.

Your information may be shared only where necessary with:

• Professional advisers (such as accountants or legal advisers)

• HMRC or other authorities where legally required

• Trusted service providers who help us operate our website or communications

All third parties are required to handle your data securely and lawfully.

Cookies

This website may use cookies, including analytics cookies, to improve functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Lavender Ledger
Email: hello@lavenderledger.co.uk